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PRIVACY POLICY
Effective Date: 11 November 2026
At BizCoach Neha, accessible through https://bizcoachneha.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for our programs, attend our workshops, or interact with our services.
1. INFORMATION WE COLLECT
We may collect the following information:
Personal Information: Name, email address, phone number, WhatsApp number, and location.
Payment Information: Transaction details and payment status. Payments are processed through third-party payment gateways. We do not directly store your complete card or banking details.
Business Information: Profession, business details, goals, challenges, and other information you voluntarily share during consultations or program registrations.
Technical Information: IP address, browser type, device information, website usage, and cookies.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
- Process registrations and payments.
- Provide access to workshops, courses, coaching programs, and other services.
- Share program updates, reminders, resources, and support.
- Respond to enquiries and provide customer assistance.
- Send relevant information, offers, and promotional communications, subject to applicable consent requirements.
- Improve our website, services, and customer experience.
- Maintain transaction records and comply with legal obligations.
3. WHATSAPP, EMAIL AND COMMUNICATION
By providing your contact details, you may receive communications related to your registration, purchases, services, and support.
Promotional communications will be sent in accordance with applicable consent requirements. You may opt out of promotional messages at any time by using the unsubscribe option, where available, or contacting us.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, analytics tools, and advertising technologies to understand visitor behaviour, improve website performance, measure marketing campaigns, and provide relevant advertisements.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers, including:
- Payment gateways for processing transactions.
- Website hosting and technology providers.
- Email and WhatsApp communication platforms.
- CRM, analytics, and marketing service providers.
- Coaching delivery and customer support partners.
These providers may process information only as necessary to provide their services or fulfil applicable legal requirements.
6. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of electronic storage or internet transmission is completely secure. We cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, and meet applicable legal obligations.
8. YOUR PRIVACY RIGHTS
Subject to applicable laws, you may request to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Withdraw consent for optional communications or data processing.
- Request deletion of your personal information, where legally permissible.
- Raise concerns about how your information is being used.
To make a request, contact us using the details below.
9. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, platforms, or payment services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies.
10. CHILDREN'S PRIVACY
Our services are intended for adults. We do not knowingly collect personal information from children without appropriate consent as required by applicable law.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
BizCoach Neha
Website: https://bizcoachneha.com
Email: support@bizcoachneha.com
By using our website and services, you acknowledge that you have read this Privacy Policy.